--- title: "Complaints Policy and Procedure" url: "https://www.ctk.lancs.sch.uk/key-information/complaints-policy-and-procedure" school: "Christ the King Catholic High School ( A member of Mater Ecclesiae Catholic Multi Academy Trust))" --- # Complaints Policy and Procedure ### Complaints Policy and Procedure Please note as Christ the King is a member of Mater Ecclesiae Catholic Multi Academy Trust the Trust policy has been adopted. Complaints Policy and Procedure 823 KB [Open for printing](https://files.schudio.com/christ-the-king-2/files/documents/policies/Complaints_Policy_and_Procedure_2025.pdf) ### Key Information - [Behaviour & Rewards](https://www.ctk.lancs.sch.uk/key-information/behaviour-and-rewards) - [Complaints Policy and Procedures](https://www.ctk.lancs.sch.uk/key-information/complaints-policy-and-procedure) - [Policies & Key Documentation](https://www.ctk.lancs.sch.uk/key-information/school-policies) - [Pupil Premium](https://www.ctk.lancs.sch.uk/key-information/pupil-premium-ks2-transition) - [School Performance and Inspections](https://www.ctk.lancs.sch.uk/key-information/inspections) ![School Logo](https://www.ctk.lancs.sch.uk/images/logo/logo-footer.png)Christ the King Catholic High School Lawrence Avenue, Frenchwood, Preston, PR1 4PR P:01772 252072 E: ### About The Trust Mater Ecclesiae Catholic Trust W\_rkspace 3 Caxton Road, Fulwood, Preston, Lancashire PR2 9ZZ [Visit Trust Website](https://mecmat.org/) ### Quick Links ### Office 365 [Sign in to Office 365](https://outlook.office.com/) [![Trust Mark](https://www.ctk.lancs.sch.uk/images/images/Diocese_of_Lancaster_In_Line_White.png)](https://www.lrcd.org.uk/) © Christ the King Catholic High School. All rights reserved. Christ the King Catholic High School operates as an academy under Mater Ecclesiae Catholic Multi-Academy Trust. Company Limited by Guarantee | Company Registration No: 13882215 | Registered Office: W_rkspace, 3 Caxton Road, Preston, Lancashire, PR2 9ZZ, England. School & Trust Websites by ![Vendor Logo](https://the-blessed-sacrament-catholic-primary-school.schudio.com/img/logo/light.png) [ 01772 252072 ](tel:+441772%20252072) \| [ reception@ctk.lancs.sch.uk ](mailto:reception@ctk.lancs.sch.uk) \| Headteacher: Mrs C Jones BA Hons, MSc \| Lawrence Avenue, Frenchwood, Preston, PR1 4PR \| Follow: [Facebook](https://www.facebook.com/ctklancs/) QUICK LINKS ### Quick Links